Sales Policy for Radisopic Premium Foods

Effective Date: January 6, 2025

Welcome to Radisopic Premium Foods, where we are committed to providing you with the finest gourmet products and exceptional customer service. Our Sales Policy outlines the terms and conditions that govern your purchases from radisopic.com. By placing an order with us, you agree to these terms, so please take a moment to review this policy.

1. Product Availability and Pricing

  • Product Availability: At Radisopic Premium Foods, we strive to maintain accurate product availability information on our website. However, due to factors such as high demand or changes in supplier inventory, some items may be temporarily out of stock or unavailable. If an item you have ordered is unavailable, we will contact you and offer alternatives, such as a refund or exchange.

  • Pricing: All prices listed on radisopic.com are in USD (United States Dollar) and may be subject to change without prior notice. While we make every effort to ensure accurate pricing, errors in pricing may occur. If a pricing error is discovered after your purchase, we will notify you promptly and offer the option to either accept the corrected price or cancel the order for a full refund.

  • Sales Tax: Sales tax will be applied to orders as required by applicable local, state, or federal laws. The sales tax amount will be calculated during checkout based on your shipping address.

2. Order Placement

  • Order Process: To place an order with Radisopic Premium Foods, you must add items to your shopping cart and proceed through the checkout process. During checkout, you will be prompted to enter your shipping address, payment information, and any applicable discount codes. By submitting your order, you agree to pay the total order amount, including applicable taxes and shipping fees.

  • Order Confirmation: Once your order is successfully placed, you will receive an order confirmation email containing the details of your purchase, including the items ordered, shipping address, and estimated delivery date. Please review this information carefully. If there are any discrepancies, please contact us immediately to resolve the issue.

  • Order Acceptance: Upon receiving your order, we will send an order confirmation email to acknowledge receipt of your order. However, please note that the acceptance of your order and the processing of your payment will occur only after Radisopic Premium Foods has verified that all items are available and that the payment is approved.

3. Payment Methods

We accept a variety of payment methods to ensure that you have a convenient and secure transaction experience:

  • Credit and Debit Cards: We accept major credit and debit cards, including Visa, MasterCard, American Express, and Discover.

  • PayPal: We also accept payments through PayPal, a trusted online payment provider that offers secure, fast transactions.

  • Other Payment Methods: We may offer additional payment methods, such as Apple Pay, Google Pay, or other third-party services, which will be listed during checkout if available.

Note: All payment transactions are processed securely through trusted payment gateways. Your payment information will not be stored by Radisopic Premium Foods but will be handled by the payment provider.

4. Shipping and Delivery

  • Shipping Options: We offer a variety of shipping methods to cater to your needs, including standard, expedited, and express delivery options. Shipping costs will vary based on the weight, size, and destination of your order. You can view the available shipping options and rates during checkout before finalizing your purchase.

  • Shipping Timeframes: Delivery times may vary depending on the shipping method selected and your location. Generally, orders are processed within 1-2 business days. Estimated delivery times will be provided at checkout, but please note that unforeseen delays (such as weather conditions or carrier issues) may impact the delivery date.

  • International Shipping: Currently, Radisopic Premium Foods only ships within the United States. We do not offer international shipping at this time.

  • Shipping Restrictions: Certain items, such as alcoholic beverages, may have shipping restrictions based on local or state laws. If your order contains restricted items, we will notify you and provide alternative solutions, such as refunding or canceling the restricted items from your order.

5. Returns and Refunds

  • Return Policy: We want you to be completely satisfied with your purchase. If you are not satisfied with your order, please review our Refund and Returns Policy for detailed instructions on how to return items or request a refund.

  • Non-returnable Items: Due to health and safety regulations, perishable items (e.g., fresh meat, seafood, cheese) and alcoholic beverages (e.g., rum, grappa) are non-returnable unless defective or damaged upon arrival.

  • Refund Process: Refunds will be issued to the original payment method once the returned item(s) are inspected and approved for return. Please refer to our Refund and Returns Policy for additional details on the process and timeframes.

6. Cancellations

If you wish to cancel your order, please contact our customer service team immediately. If your order has not yet been processed or shipped, we will cancel it and issue a full refund. Once an order has been shipped, it cannot be canceled, but you can initiate a return once the product has been received.

7. Customer Service and Support

If you have any questions, concerns, or need assistance with your order, please do not hesitate to contact us. Our friendly customer service team is here to help.

8. Limitations of Liability

Radisopic Premium Foods is not responsible for any damage to products once they are delivered to the provided shipping address. We are also not liable for any delays or damages caused by third-party carriers (e.g., UPS, FedEx). Our liability is limited to the value of the products purchased, excluding shipping and handling costs, unless otherwise specified by law.

9. Modifications to the Sales Policy

Radisopic Premium Foods reserves the right to update or modify this Sales Policy at any time. Any changes will be posted on our website, and the updated policy will be effective immediately upon posting. We encourage you to review this policy periodically for any updates.

Thank you for choosing Radisopic Premium Foods. We are committed to providing you with high-quality gourmet products and exceptional customer service. Should you have any questions regarding our sales process, please don’t hesitate to reach out. We look forward to serving you!