Payment Policy for Radisopic Premium Foods

Effective Date: January 6, 2025

At Radisopic Premium Foods, we understand that a smooth and secure payment process is essential to providing you with an exceptional shopping experience. Our Payment Policy outlines the methods, security measures, and procedures related to transactions on radisopic.com, ensuring that your purchasing process is straightforward, transparent, and secure. By making a purchase on our website, you agree to the terms outlined in this policy.

1. Accepted Payment Methods

We offer a range of secure and convenient payment options to accommodate different preferences. The payment methods available on radisopic.com are:

  • Credit and Debit Cards: We accept major credit and debit cards, including:

    • Visa
    • MasterCard
    • American Express
    • Discover
    • Diners Club International

  • PayPal: For added convenience and security, we offer PayPal as an option for payments. You can link your PayPal account to your credit/debit cards or bank account to complete your purchase quickly.

  • Digital Wallets: We also accept digital wallet payments such as Apple Pay and Google Pay, which provide a fast, secure, and seamless payment experience on mobile devices.

  • Gift Cards: If applicable, you can use Radisopic Premium Foods gift cards to pay for your order, where valid.

  • Alternative Payment Methods: We are continuously exploring new payment options, and additional methods may be available depending on your location and the checkout process.

All payments are processed via secure third-party payment gateways to ensure your financial data is protected.

2. Currency

All transactions made on radisopic.com are processed in United States Dollars (USD). The price of the products listed on our site is in USD. Shipping charges, taxes, and additional fees (if applicable) will be displayed in USD before you confirm your order.

3. Payment Authorization

  • Authorization: When you place an order on our website, you authorize Radisopic Premium Foods to charge your payment method for the total purchase amount, including the price of the items, applicable taxes, shipping costs, and any other fees.

  • Authorization Timing: Payments will be authorized as soon as you submit your order. Your card will be charged, and your order will be processed. Please note that for certain payment methods, such as PayPal or credit cards, the authorization and settlement may take a few moments to reflect in your account.

  • Payment Verification: For security and fraud prevention purposes, we may request additional information to verify the payment method used. If there is any issue with payment verification, we will notify you, and you may need to provide supporting documents to proceed with the order.

4. Sales Tax and Additional Fees

  • Sales Tax: The applicable sales tax will be calculated based on the shipping address and will be displayed at checkout. The tax amount may vary depending on the state or region where you are located, as required by local tax laws.

  • Shipping Fees: Shipping fees are calculated based on the weight, size, and destination of the items in your order. These fees will be clearly outlined during checkout, so you will know the total cost before confirming your purchase.

  • Other Fees: Additional fees may apply for certain services such as expedited shipping, gift wrapping, or international shipping (if applicable). Any extra charges will be presented for your approval at the checkout stage.

5. Payment Security

At Radisopic Premium Foods, protecting your personal and payment information is a top priority. We use advanced security protocols and encryption technologies to ensure that your data is handled securely.

  • SSL Encryption: Our website uses Secure Socket Layer (SSL) encryption to protect your sensitive information during the transaction process. This ensures that your credit card details, address, and other personal data are transmitted securely between your device and our servers.

  • Tokenization and Secure Payment Processors: We work with leading payment gateways that employ tokenization and other security methods to protect your payment details. Your financial information is never stored on our servers.

  • Compliance with PCI DSS: Our payment systems comply with the Payment Card Industry Data Security Standards (PCI DSS) to ensure the highest levels of protection for your card information.

6. Order Confirmation and Processing

Once your payment has been successfully processed:

  • Order Confirmation: You will receive an email confirmation summarizing the details of your order, including the products purchased, the total amount charged, and the expected delivery date. Please review this email to ensure that all information is correct.

  • Order Processing: After payment authorization, your order will be processed. Depending on product availability and the shipping method selected, your order will be packed and prepared for shipment. We aim to process and ship orders as quickly as possible, but please refer to our Shipping Policy for specific shipping times.

  • Backordered or Unavailable Items: In rare cases, an item may become unavailable after an order is placed. If this occurs, you will be notified via email, and we will either offer a replacement, backorder, or full refund for the item.

7. Failed Payments

If a payment fails due to insufficient funds, incorrect payment details, or any other reason:

  • Notification: You will receive an email or notification informing you that the payment could not be processed. We will also provide instructions on how to resolve the issue, such as updating your payment information or selecting an alternative payment method.

  • Order Cancellation: If payment is not successfully processed after several attempts or within a reasonable timeframe, your order may be automatically canceled. Please note that if an order is canceled due to payment failure, no products will be shipped, and no charges will be made to your account.

8. Refunds and Cancellations

If you request a refund or wish to cancel your order, please refer to our Refund and Return Policy for detailed instructions. Generally, the following applies:

  • Cancellation: Orders can only be canceled before they are shipped. If you wish to cancel an order, please contact us as soon as possible. Once the order has been processed and shipped, it cannot be canceled, but you may initiate a return once you receive the items.

  • Refunds: Refunds are issued to the original payment method used for the purchase. After we have processed your return and confirmed eligibility, refunds are generally processed within 7-10 business days. Please note that the time it takes for the refund to appear in your account may vary depending on your payment provider.

  • Partial Refunds: If only part of your order is returned, the refund amount will be adjusted accordingly, and you will be refunded for the returned items only.

9. Fraud Prevention and Security

  • Fraud Protection: We employ robust measures to detect and prevent fraudulent activities, including identity theft, payment fraud, and chargebacks. These measures help protect both our business and our valued customers.

  • Suspicious Transactions: If we detect suspicious or fraudulent activity on your order, we may contact you to verify the details of the transaction. We reserve the right to cancel any order if we believe the payment or order is fraudulent.

  • Third-Party Risk: While we work with trusted payment processors, Radisopic Premium Foods is not responsible for any issues that may arise from third-party payment services. Please review the privacy and security policies of these payment processors for further information.

10. Dispute Resolution

In the event of any payment-related disputes or issues, we encourage you to contact us directly at info@radisopic.com. We are committed to resolving any concerns or issues that arise in a timely and fair manner. If a resolution cannot be reached, we may seek alternative means, such as arbitration or legal proceedings, in accordance with the terms outlined in our Terms and Conditions.

Contact Us:

For any inquiries regarding payment or issues related to your purchase, please contact our customer service team using the following details:

By purchasing from radisopic.com, you acknowledge that you have read, understood, and agree to this Payment Policy.